Proven Outcomes

Real results from real businesses.

A global insurance brokerage and benefits administrator relied on a large seasonal workforce every open enrollment season to handle a flood of repetitive benefits questions. A voice AI layer deployed over its existing phone and ticketing systems cut seasonal staffing costs and telephony spend, without a system rip-and-replace.

Before

  • Hired and trained roughly 293 seasonal agents every open enrollment season at a cost of about $1.9M, just to handle the surge in benefits inquiries
  • Agents had no unified data source, manually toggling between separate documentation, enrollment, and ticketing systems to answer basic plan questions
  • That swivel-chair workflow drove average handle time to 8–12 minutes per call
  • Escalations to senior specialists lost all context, forcing callers to repeat their story from scratch
  • Benefits inquiries were manually routed with no automation, causing delays and inconsistent answers

After

  • Deployed a voice AI layer directly on top of existing phone and ticketing infrastructure, no system replacement required
  • Authenticated callers instantly and auto-contained 40% of inbound call volume
  • Cut seasonal staffing need from 293 to 176 agents, saving $760,000 in staffing spend
  • Reduced telephony seat licensing costs by $135,000
  • Escalations now hand off with full context pre-loaded, so callers never repeat themselves

A multi-location dealership group needed to arm sales teams with real-time, data-backed negotiation intelligence, without sacrificing control over sensitive sales data. A secure, turnkey multi-model AI platform delivered full data sovereignty and was fully operational within weeks.

Before

  • Wanted an internal LLM build to keep sensitive sales and transactional data secure and avoid third-party data exposure
  • Projected in-house build cost ran roughly 3x the investment leadership was willing to make
  • Internal development timeline stretched into months, with ongoing maintenance that would strain IT resources
  • Sales reps across 50+ locations lacked real-time comparable sales data or AI-guided negotiation support
  • Lacked a unified data source for comparable sales intelligence across locations

After

  • Deployed a secure, multi-model LLM environment with SSO, RBAC, and data isolation controls
  • Delivered at roughly one-third the cost of an internal build, a 66% savings
  • Fully operational within weeks instead of months, with a custom negotiation agent live from day one
  • Real-time connection to sales data across all 50+ locations, pulling six months of comparable sales for value-based selling strategies
  • Negotiation agent delivered insights instantly, reducing time spent per customer interaction
"We wanted to arm our sales teams with data-backed negotiation guidance, without months of internal development and added overhead. Our teams now have instant access to comparable sales intelligence that directly impacts our margins and deal velocity." — Director of Operations

An IT managed service provider serving small and mid-sized business clients needed one dependable way to deliver cybersecurity protection, instead of stitching together point solutions for every client. A single modular platform cut costs, simplified management, and gave clients a clean answer for cybersecurity insurance requirements.

Before

  • Clients faced growing cyber threats, rising compliance requirements, and a lack of purpose-built security tools sized for small teams
  • Relied on multiple point solutions across email, cloud, endpoint, EDR, and network security, adding cost and complexity
  • Needed a platform that satisfied regulatory standards and cybersecurity insurance requirements without a heavy lift
  • Spent significant time evaluating and testing cybersecurity vendors before settling on a standard to roll out across all SMB clients
  • No single source of truth for client security posture across all endpoints and users

After

  • Standardized on one modular cybersecurity platform covering cloud, email, endpoint, EDR, network, and data governance
  • Cut cybersecurity costs by 40% while simplifying vendor management to a single platform
  • Now protecting 1,500+ devices and 650+ users, with a 95% activation rate across clients
  • Automated threat detection and remediation without adding complexity for IT teams
  • Clear visibility into each client's environment, doubling as an easy checkbox for cybersecurity insurance requirements
"It allows us to cover cloud and local devices with one vendor instead of multiple vendors for these different things. There's also a lot of visibility in the way the product is built, which allows the client to see what's going on in their environment easily. And it's also a great checkbox for clients' cybersecurity insurance." — Managing Partner, IT Managed Service Provider

A large mechanical construction and facilities services firm managed thousands of mobile lines across multiple carriers with no clear ownership or visibility into usage. Centralized management and automated reporting uncovered hidden waste and unlocked over $500,000 a year in recurring savings.

Before

  • 4,700 mobile devices spread across multiple carriers with no clear ownership or visibility into usage
  • Hundreds of lines showed little to no usage yet continued generating monthly charges
  • Managing moves, adds, changes, and deletes across carriers required constant manual effort, tracking requests, validating changes, and reconciling invoices
  • Other vendors demanded heavy involvement from an already stretched-thin internal team, delaying meaningful optimization
  • No single source of truth, pulling mobile spend data meant digging through multiple invoices and portals

After

  • Centralized management of the mobile environment with a future-focused transition plan from day one
  • Full visibility exposed unused lines and misaligned carrier plans, unlocking $42,000 in monthly savings
  • Centralized order management and automated financial reporting gave IT and finance a single source of truth
  • Shifted the internal team from reactive issue resolution to proactive planning and ongoing carrier optimization
  • Savings exceeded $500,000 per year on a recurring basis
"This has been a huge time-saver for me... I can now grab everything I need in under five minutes, all in one place." — IT Operations Lead

An independent film production and post-production studio built its entire pipeline on remote rigs and cloud infrastructure. Fragmented storage and manual data handling across regions slowed teams down. A unified cloud orchestration and distributed storage environment cut costs and gave the creative team back its time.

Before

  • Pioneered remote rigs and cloud-based workflows to cut the cost of studio facilities, but growth exposed cracks in the setup
  • Upload speeds dropped whenever shoots moved between regions or countries
  • Data had to be manually managed across multiple, disconnected cloud storage buckets
  • Review, archive, and production management lived in separate tools, pulling focus away from the creative work
  • No unified view of storage costs or usage across locations

After

  • Unified cloud-native media orchestration platform gives every project a single window across all storage locations
  • Globally distributed object storage delivers consistent, fast access for teams working across cities or continents
  • Storage costs down 30–40%, with hours of manual data management eliminated
  • One environment for archive, review, and orchestration, with automation and synchronized review tools
  • Secure sharing for hundreds of collaborators, no more fragmented workflows
"The magic is when the tech disappears, and the focus goes back to storytelling." — Founder, Independent Production Studio

This D.C. metro-based regional bank, managing more than $2 billion in assets across 16 locations, was paying nearly $70,000 per month to its MPLS provider with little to show for it: no proactive support, no modernization guidance, and no path forward. Outdated infrastructure became a real liability as the organization pursued digital growth. A strategic technology advisory engagement connected the bank with a vetted managed services partner who replaced the legacy MPLS environment with a modern, fully managed solution.

Before

  • Paying nearly $70,000 per month to MPLS provider for outdated, complex-to-manage network infrastructure
  • No proactive support, no modernization guidance, and no clear path forward for digital growth initiatives
  • Lack of scalability and security becoming a real operational liability, for the bank and its clients
  • Multiple disconnected legacy systems across 16 locations with no single management pane
  • No single-provider accountability for billing or infrastructure performance

After

  • Monthly network costs reduced from ~$70K to ~$34K, more than 50% savings
  • SD-WAN and SASE implemented for secure, scalable connectivity across all 16 locations
  • Broadband and DIA replaced costly MPLS circuits without sacrificing performance
  • Strengthened security posture with enterprise-grade network protection
  • Single-provider accountability for all new and legacy infrastructure, billing included

This global manufacturer was navigating rapid growth, but their IT environment wasn't keeping pace. Fragmented infrastructure across multiple vendors drove up operational costs and created gaps in performance and security. Internal IT teams were consumed by day-to-day firefighting with no room for strategic initiatives. With no disaster recovery plan and no around-the-clock security monitoring, the business was exposed. A strategic technology advisory engagement connected the organization with a vetted managed services partner who delivered a consolidated, end-to-end solution.

Before

  • Fragmented infrastructure across multiple vendors, driving up operational costs and creating gaps in performance and security
  • Internal IT teams consumed by day-to-day firefighting, no bandwidth for strategic initiatives
  • No disaster recovery plan in place, leaving the business exposed to disruption
  • No around-the-clock security monitoring for critical systems
  • No single point of accountability across vendors for cost or performance

After

  • 20% reduction in monthly IT costs through vendor consolidation
  • Optimized cloud environment supporting SAP and core business systems
  • Enhanced network performance via SD-WAN across global locations
  • Disaster recovery implemented to protect business continuity
  • 24x7 Security Operations Center monitoring added for critical systems
  • Internal teams refocused from operations to strategic innovation

This 300+ location national veterinary care provider was managing communications across hundreds of clinic sites, and the cracks were showing. Aging POTS infrastructure was driving costs to $150 per line per month, internet failover was inconsistent across locations, and with no standardized system in place, the IT team had no scalable path forward. Compliance requirements for critical safety lines added pressure. A strategic technology advisory engagement connected the organization with a vetted cloud-based telecom solution that replaced legacy POTS lines and modernized internet connectivity at scale, deployed nationally within 90 days.

Before

  • Aging POTS infrastructure driving costs to $150 per line, per month across hundreds of clinic sites
  • Internet failover was inconsistent across locations, no reliable business continuity
  • No standardized telecom system in place, leaving the IT team with no scalable path forward
  • Compliance requirements for critical safety lines added pressure on an already strained environment
  • No centralized visibility into telecom costs or performance across the national footprint

After

  • $600,000 in projected annual savings by eliminating legacy line costs
  • Business continuity restored with reliable internet failover across all sites
  • Safety and compliance maintained for fire and burglar alarm lines
  • Full deployment completed within a 3-month timeline, tested at HQ, then rolled out nationally
  • IT modernization at scale with centralized management and a standardized national platform

A fast-growing SaaS provider running data-intensive workloads across Azure, GCP, and multiple managed data services replaced public internet-based connections with a private, SLA-backed network fabric. Cloud egress costs scaled directly with platform usage, growing alongside customer adoption, until the shift to private connectivity unlocked access to lower-cost SKUs and dramatically better throughput.

Before

  • Relied on public internet-based connections to move data between Azure, GCP, Confluent Kafka, and StarTree Pinot
  • Cloud egress costs scaled directly with platform usage, growing alongside customer adoption
  • Locked into public IP-enabled service tiers, unable to access lower-cost private-only SKUs
  • Managed a patchwork of public endpoints, IP allowlists, and service-specific access controls across environments
  • No guaranteed latency or throughput, performance varied with internet congestion

After

  • Moved cross-cloud and managed-service traffic onto a private, SLA-backed network fabric
  • Cut cloud egress costs by more than 75%
  • Gained access to lower-cost private-only SKUs from managed data service providers
  • Achieved up to 10x higher throughput with guaranteed latency backed by a 99.99% SLA
  • Standardized private connectivity, simplifying operations for networking and platform teams
"The cost impact has been immediate." — VP of Engineering

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